2) Installer detected that a machine restart may be pending (I would restart, make sure everything was closed, I still got the message. I’ve received several error messages while trying to download and install multiple times: 1) “Setup detected a higher version ADOBE PDF Creation Add on 11.0.01 installed.One was to my desktop, one was to C:\Program Files\Adobe C:\Users\Sharon\Download and C:\Desktop\Download\Adobe. I noticed when I would download, the download went to several different places on my computer.I’ve also installed and uninstalled many times while trying different things. However, when I try to register them, I put in the codes then submit and nothing happens. It looks like the Akamai Download Manager, RoboHelp 11, Adobe Acrobat XI, and Captivate 7 look as they have downloaded and installed.The preferred number is: 56.Įrror Messages and Software Key Data Entry When I get instructions for how to proceed, I prefer a one-on-one with the phone. I scoped out the requirements for these three programs with specifications in mind. I’m going to give a summary of my problems. It is hard for me to spend hours day after day trying to get to the right person. I’ve purchased other software programs and the Adobe products are the only applications I cannot easily install. I’m beginning to get frustrated to the max. I’ve also printed a wide range of “how to” from your support pages. The issues were too complex to be dealt with, and I knew I needed to have my issues escalated. I’ve spent a few hours on the phone with a technical person. On May 17 th I purchased three software applications: Adobe RoboHelp 11, Adobe Acrobat XI Pro and Adobe Captivate 7.
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